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We recommend that you download and install your eSIM on your departure day, and when you have a Wi-Fi connection.
Each of our operators have slightly different activation rules, so please check your plan details to understand the validity period (start/end dates) of your eSIM to ensure you get the most out of it.
Sim Local has stores and kiosks at many major airports if you need guidance.
Sim Local accepts:
All credit/debit card transactions on simlocal.com are processed securely by Stripe, to keep your information safe.
Yes! You can have multiple active plans (usually up to 10) on your phone and instantly switch between them depending on where you are and the plan you wish to use. However, some devices will limit the number of eSIMs you can store on your phone. You may need to remove an old eSIM to activate a new one.
You can have several plans on your smartphone and switch between them instantly, depending on where you are and the plan you wish to use. Some devices support a dual-eSIM configuration, but usually you cannot use more than two at the same time. Check your device manufacturer guidelines for more information.
Yes! Your eSIM is associated with your smartphone rather than your operator plan or phone number.
Validity refers to the number of days a plan can be used for.
The validity period will start when you install your plan or when you arrive at your destination, depending on the provider. Your plan details will state when the validity period starts.
When you return home, it only takes a few seconds to switch back to your existing plan. Simply go to your phone settings and select your primary SIM card.
Yes! An eSIM uses the same security protocols as physical SIM cards, including encryption to protect your data. And since an eSIM is embedded—it cannot be removed from your device, so is safer than a traditional SIM card.
Perfect for all you late adopters out there...
With Smartroam plans you can track your data usage, and topping up is a piece of cake, too.
"I'm here to spill the real tea about when to book your Caribbean getaway."